Please read these Terms & Conditions carefully before using ES77

1. Introduction & Eligibility

These Terms & Conditions ("Terms") govern the use of the ES77 platform and all of its services. By visiting the ES77 website, creating an account, or using any of its services, you are deemed to have read, understood, and accepted these Terms.

ES77 is an online gaming platform built for Bangladeshi players. Keeping our terms fully transparent is our core commitment — no hidden clauses, everything stated plainly in English.

These Terms form a legal agreement between you and ES77. If you do not agree with any part of these Terms, please refrain from using ES77's services.

2. Account Registration & Management

Providing accurate and truthful information is mandatory when registering for an ES77 account. The name, mobile number, and email you submit during registration must be your own.

• Each individual One Account Per Person can be created. If multiple accounts are found, all accounts will be suspended and balances may be forfeited.
• Keep your account password strictly confidential. Do not allow anyone else to access your account.
• Account information is non-transferable — it may not be sold or lent to anyone else.
• Please contact our support team if you need to make any changes to your account details.
• Report any account hack or unauthorized access to ES77 immediately.

ES77 may request identity verification documents — such as a national ID, passport, or other official documents — at any time. Withdrawals may be temporarily held until verification is complete.

3. Age Restrictions & Eligibility

ES77 strictly prohibits anyone under 18 from creating an account or using its services. This is not just a platform rule — it is our ethical responsibility to protect minors.

• During registration, you must confirm that you are at least 18 years of age.
• ES77 may request age verification documents for accounts suspected of being underage.
• If a user is found to be a minor, their account will be immediately closed and all transactions will be cancelled.
• Parents who believe their child is using ES77 should contact our support team.

Additionally, users from countries or regions where online gaming is legally prohibited are not eligible to register on ES77. You are solely responsible for knowing and complying with the laws in your own country.

4. Deposit & Withdrawal Rules

ES77 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Bank transfers are also accepted. All transactions are processed in BDT.

• Minimum Deposit: BDT 500 (Five Hundred Taka).
• Minimum Withdrawal: BDT 500 (Five Hundred Taka).
• The payment method used for withdrawals must be registered in your own name.
• Deposits are usually instant. If you experience any delay, please contact support.
• Withdrawals are typically processed within 5–15 minutes. Processing times may be longer if verification is underway.
• ES77 does not charge any deposit fees. However, your payment provider may apply their own charges.

ES77 actively works to prevent money laundering. Any suspicious transaction will trigger a temporary account suspension pending investigation. Relevant authorities may be notified as required by law.

5. Bonus & Promotion Terms

Each ES77 bonus and promotion comes with its own terms. Please read the conditions on the relevant promotion page before claiming any bonus.

• Wagering Requirements: Each bonus comes with a wagering requirement (e.g. 15x or 20x), meaning you must wager the bonus amount that many times before you can make a withdrawal.
• Validity Period: Each bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for specific games. Using a bonus on games outside those listed in the bonus terms may result in the bonus being forfeited.
• It is not possible to have multiple bonuses active at the same time, unless a specific promotion states otherwise.
• In cases of bonus abuse — such as claiming the same bonus across multiple accounts — the bonus and any associated winnings will be voided.

ES77 reserves the right to modify, suspend, or discontinue any promotion or bonus program at any time. This is not directed at any individual player — it is necessary for the overall management of the platform.

6. Gaming Rules & Fairness

All games on ES77 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and not predetermined.

• Independent third-party auditors regularly verify the fairness of games on ES77.
• ES77 and its staff cannot alter the outcome of any game.
• If a game is interrupted due to a technical error, the bet placed in that round will be refunded.
• ES77 reserves the right to adjust odds in Sports Betting, but odds will not be changed after a bet has been accepted.
• In the event of a disconnection during a live game, the last confirmed result will be considered final.

ES77 provides RTP (Return to Player) information for each game on its dedicated game info page. You can use this to decide which games to play.

7. Prohibited Activities

The following activities are strictly prohibited on ES77. Violations may result in immediate account suspension, balance forfeiture, and legal action:

• Multiple Accounts: Creating multiple accounts under the same name or from the same device.
• Bonus Abuse: Claiming the same bonus more than once, or deliberately creating accounts to obtain bonuses.
• Fraud: Using automated bots, software, or any other method to gain an unfair advantage in games.
• Hacking: Attempting unauthorized access to ES77's systems.
• Money Laundering: Using ES77 as a vehicle for money laundering.
• Using Another Person's Account: Logging into or conducting transactions on another person's account.

8. Data Collection & Privacy

ES77 takes your personal information seriously. Data collected during registration is used solely for account management, payment processing, and customer support.

• Your information is never sold to third parties.
• Information may need to be shared with authorities to meet legal obligations.
• ES77's website uses cookies to enhance your browsing experience.

For more details, visit our Privacy Policy View the page.

9. Responsible Gaming

ES77 believes gaming should be about entertainment, not addiction. We offer several tools to support our players' wellbeing:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Session Limit: An automatic logout feature is available after a set period of inactivity.
• Self-Exclusion: You can temporarily suspend your account for a specified period.
• Reality Check: Regular reminders of how long you have been playing.

For more details, visit our Responsible Gaming Read the page.

10. Account Closure & Suspension

ES77 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these Terms & Conditions.
• Providing false identity or information.
• Fraudulent or suspicious activity.
• Bonus abuse or operating multiple accounts.
• For legal or regulatory reasons.

You may also voluntarily close your account at any time by contacting our support team. You will be given the opportunity to withdraw your balance before the account is closed, unless an investigation is ongoing.

11. Limitation of Liability

ES77 makes every effort to keep its services running smoothly and without errors. That said, some situations may be beyond ES77's control:

• ES77 is not liable for any losses caused by internet disconnection or network issues.
• ES77 is not responsible for delays or failures caused by third-party payment services.
• If a game is affected by an unexpected technical error, ES77's liability is limited to refunding the original bet amount only.
• ES77 will not compensate for any financial losses resulting from a player's own decisions.

ES77 always operates with full transparency and works to resolve any issues promptly. Our goal is to maintain a fair, long-term relationship with our players.

12. Policy on Changes to Terms

ES77 reserves the right to update these Terms & Conditions at any time. For significant changes:

• The "Last Updated" date at the top of the page will reflect any changes.
• Notifications may be sent to your registered email address.
• Continuing to use the site after any changes are made will be considered acceptance of the updated terms.

We recommend visiting this page regularly to stay up to date with the latest terms and conditions.

13. Contact & Complaints

If you have any questions or complaints about these Terms & Conditions, please contact the ES77 support team:

• Live Chat: Chat with us directly on the platform — available 24/7.
• Email: [email protected]
• Response Time: Responses are typically provided within 24–48 hours.

We take every complaint seriously and work to resolve each one fairly. Your satisfaction is our top priority.